JUMP TO SOLUTION Solved

Original topic:

Samsung galaxy s10+ keeps freezing up and crashing

(Topic created: 06-23-2022 03:18 PM)
1295 Views
megatron425
Constellation
Options
Galaxy S Phones

S10+ Keep freezing up and crashing they need a bigger storage space for all Samsung Galaxy smartphone 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Hello, thank you for your feedback. I understand your concerns on your phone freezing and crashing, and I will be more than happy to assist you with this situation. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Here are some troubleshooting steps to assist you with getting your phone back working correctly http://www.samsung.com/us/support/troubleshooting/TSG01001416. If you are still encountering any issues, please visit a Samsung walk-in service center or you can schedule a repair service online.

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Hello, thank you for your feedback. I understand your concerns on your phone freezing and crashing, and I will be more than happy to assist you with this situation. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Here are some troubleshooting steps to assist you with getting your phone back working correctly http://www.samsung.com/us/support/troubleshooting/TSG01001416. If you are still encountering any issues, please visit a Samsung walk-in service center or you can schedule a repair service online.