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userM1NOmAXCCe
Constellation

Samsung health can't be open on rooted device

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Hello All, i want a help regarding serious problem with my Galaxy S6 G920P. Whenever I open samsung health app it says " because of new security policy samsung health can't be open on rooted device. However, i havt rooted my phone even a single time. Previously i was working very good. But all of sudden it started giving this error. I am stuck by searching on different forums but this kind of problem never occured i guess. 

Thanks

Faraz Awan

S6 G920P

7.0

1 SOLUTION

Accepted Solutions
Flvrsnt
Constellation

Re: Samsung health can't be open on rooted device

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Y'all

 

All I did was go to settings > Apps > Samsung Health > Force Stop

 

Now my app is working and it stopped saying the message!

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94 REPLIES 94
user3Slzdv50ws
Astronaut

Re: Samsung health can't be open on rooted device

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I've just gotten the same problem on my relatively new galaxy s8+

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userw35ZtpbrYe
Astronaut

Re: Samsung health can't be open on rooted device

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I have the same problem with my galaxy s7 plz help me

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userSmtJYvC4si
Astronaut

Re: Samsung health can't be open on rooted device

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My S6 has started doing the same

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Highlighted
Honored Contributor

Re: Samsung health can't be open on rooted device

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Hey Community! Anyone else seeing this problem? Anyone have a workaround? Let us know!  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userP5LkhByok3
Astronaut

Re: Samsung health can't be open on rooted device

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how to fix this in samsung galaxy g935f.

device is not rooted and running on official 8.0 oreo

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Samsung Moderator
Samsung Moderator

Re: Samsung health can't be open on rooted device

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Thank you for this information! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry 

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userpRHY8CTYI9
Asteroid

Re: Samsung health can't be open on rooted device

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Mine is US phone with same issue. Please suggest a fix.
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Samsung Moderator
Samsung Moderator

Re: Samsung health can't be open on rooted device

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@userpRHY8CTYI9

 

Hello,

 

Can you provide me your full model number and IMEI in a private message here?

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userkp03aBREEm
Constellation

Re: Samsung health can't be open on rooted device

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Same. Exact message, never rooted my phone. Just started a few days ago making the Health app useless.

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