Samsung s10 charger port burnt

[ChloeVictoria1994]

Hi, my samsung s 10 plus charger port has burnt out for some reason, my phone isn't a year old... 

I have never charged it over night or left the charger in for long period of time.

I'm not happy with this I use the charger what came with the phone, could anyone please help me????

[MrClean69]

If it's less than a year old it should be under warranty from Samsung. You'd need to contact them directly though.

[ted411]

you having bad luck too I see I got a downloading an someone gave me a hack going tomorrow to a servers center

[SamsungAdam · Accepted solution]

@ChloeVictoria1994 Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number, serial number/IMEI, and a picture of the burnt charging port in a private message: http://bit.ly/2JH2rq2