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user9sxDxKhmbe
Constellation

Screen Black When Someone Calls

I've been trying to figure out for the last few weeks almost a month to be honest....why does when my phone rings while on vibrate the screen DOES NOT light up with the contact unless I actually open it to answer the call🤷‍♀️ A completely black screen & vibrating but no contact info to pop up?🤔💬 Some thing isn't right & I WILL NOT do a factory reset nor any type of reset to only lose important things to me. Just wanted it to be known of what I am experiencing..might be happening to another. Just adding my input.

1 REPLY 1
Ravitejaswa
Asteroid

Re: Screen Black When Someone Calls

May be a glitch in proximity sensor is causing it.

Type *#0*# in phone app and check sensor is reading it correctly.

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