Original topic:

Screen damaged

(Topic created on: 9/6/20 10:34 AM)
userygWGdtMheE
Constellation
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Galaxy S Phones

My Samsung S9 phone screen is damaged. Need help to recover data from the phone eg: photos.

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SamsungZell
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Hey there!

If you have backed up your device previously before the physical damage occurred, I would recommend giving Smart Switch a try.
 

More information on Smart Switch can be located here at this link: https://www.samsung.com/us/smart-switch/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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UNSC-ONI
Cosmic Ray
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Galaxy S Phones
it should have come with a transfer cord new to a PC/computer.
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Solution
SamsungZell
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Hey there!

If you have backed up your device previously before the physical damage occurred, I would recommend giving Smart Switch a try.
 

More information on Smart Switch can be located here at this link: https://www.samsung.com/us/smart-switch/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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