Shipping date

[userkWUHnGzlR8]

So I ordered a Galaxy s10 prism white on Jun 29 because of the anniversary deals and it's telling me that the expected shipping date is Jul 12. Does shipping usually take this long?

[MrZell · Accepted solution]

I completely understand how much this experience has affected you.

I wish I was equipped to handle your order information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721.

You'll be in good hands there.

Thanks!

^SamsungZell

[userk5LWjVU0Ba]

I am curious about the same thing. Ordered an S 10 In blue 128 gigabyte AT&T And it says backordered until the 15th, Considering we are months into the release, this is annoying.

[userk4udjRi2uj]

I ordered mine on June 29th too, but it says the expected delivery is July 17th?  Not sure why...

[userkWUHnGzlR8]

I think it has something to do with Independence Day but idk

[userk4udjRi2uj]

Maybe, I checked the order status and it says backordered. 😞

[MrZell]

I completely understand how much this experience has affected you. I wish I was equipped to handle your order information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721.

You'll be in good hands there.

Thanks!

[userkWUHnGzlR8]

Mine has just been stuck on "In Process" for forever.

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[userqpgnqvDb1S]

My s10+ has been stuck in process forever too but it said expected delivery was today and customer service is useless because they do not know whats going on. They just utilize their script.

[userkWUHnGzlR8]

Tell me if your date or status ever updates because I'm losing hope that mine will ship before the estimated date.

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