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Samsung_eC3AHDf
Astronaut

Sick of the ads

Why does it seem like i have to watch ads sometimes just to use the phone, example will open phone from locked screen fo to create a text and have to watch an ad first. Very frustrated.

3 REPLIES 3
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OGBrock
Cosmic Ray

Re: Sick of the ads

if it was purchased through amazon some phones have amazon pop ups as part of the phone being cheape. if not then one ui update has been causing it and if neither of those options work then a recent app you installed is causing it

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Samsung Care Ambassador

Re: Sick of the ads

More than likely it is an app that you installed which has adware installed. 

 

If you boot in safe mode and experience no ads while in safe mode you know that it is a 3rd party app causing the ads. 

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MainG1027
Asteroid

Re: Sick of the ads

yup you have a malware app, start by erasing all speed booster and virus protection apps those are garbage anyway

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