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Astronaut

Slow Charging

My Samsung S6 edge is charging real slow and battery is decreased faster.

6 REPLIES 6
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Cosmic Ray

Re: Slow Charging

It's time to upgrade that'd what it means?

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Samsung Care Ambassador

Re: Slow Charging

Over time, parts of your phone will start to become less efficient. You might notice your battery doesn't last as long. Your phone might not charge as fast. This is natural. You have the option of replacing those parts, but many see this as a sign that they should upgrade their phone. It's up to you.

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Product Expert

Re: Slow Charging

Hello,

 

Id love to provide you more insight on the battery issue your experiecing. Please always make sure to always use a genuine Samsung charger and adapter as this affects charging. Also use a flashlght to inspect the charging port making sure there isnt any dust or debris hindering charging. 

 

ALso make sure to optimize your battery life by going into settings>device  care> optimize. From here you can also she whats draining the battery. 

 

As everyone perviously stated its possible its time to replace your battery and possible charging port. You would need to find your nearest open facility   

 

For Samsung Care Authorized locations near you:

https://www.samsung.com/us/support/service/

 

You can also contact 1-800-Samsung to mail device in for repair. 

 

Please keep in mind that your repair may be at a cost and depending on the damage to device the cost may exceed the cost of just purchasing a new device.  This cannot be determined until inspected by a technician. 

 

Hope this was helpful!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you

 

 

 

 

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Product Expert

Re: Slow Charging

Usually for this type of issue you might be having a charger issue,charging port might need cleaning or charging port might be damaged. I recommend you clean the charging port first , then you use a different charging cable and charging adapter to see if it works. If that does not work there is a chance your port needs to be replaced . Here is a link that could help you find your nearest repair locations :

 https://www.samsung.com/us/support/service/

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Product Expert

Re: Slow Charging

Hi,


I would definetly  take it over to an authorized Samsung repair center for a diagnostic like Ubreakifix. Samsung also has many affordable devices that you can get as an upgrade. As long as your phone is still powering on all of your information can be transferred to a new Samsung device via Samsung smart switch. 

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Cosmic Ray

Re: Slow Charging

Please read this article...
I guess it might help you to solve your charging problem.

https://www.technobezz.com/how-to-fix-the-slow-charging-issue-on-your-samsung-galaxy-s6/

 

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