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usermacesr8Wzs
Constellation

🙏Smashed screen on S7 and wants to transfer data

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Hey guys, I dropped my Galaxy S7 this morning on its front and the screen went black.

I then restarted the phone (how silly of me...) after taken the sim card out.

Now my phone won't turn on properly and won't pass the pin pad stage, I am just guessing coz the screen is mostly black.

I really want the files/ data back so I tried to connect the S7 to my pc but since I can't use the screen I couldn't do anything.

What can I do now? I don't really want to spend $200 to fix the screen just to get the data back as I have a phone that I can use for now.

1 SOLUTION

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Re: 🙏Smashed screen on S7 and wants to transfer data

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Hey @usermacesr8Wzs

There is the option of using the Find My Mobile website to back up your phone to the Samsung Cloud. Have you tried that out yet? 

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2 REPLIES 2

Re: 🙏Smashed screen on S7 and wants to transfer data

JUMP TO SOLUTION

Hey @usermacesr8Wzs

There is the option of using the Find My Mobile website to back up your phone to the Samsung Cloud. Have you tried that out yet? 

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Re: 🙏Smashed screen on S7 and wants to transfer data

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Hey @usermacesr8Wzs

Just checking in to see if you still need any assistance. Let me know if you need anything.

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