Original topic:

Spam emails

(Topic created: 08-01-2021 09:46 PM)
useryWh5V7Ib7t
Constellation
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Galaxy S Phones
I can't seem to fix a spam problem. I've added the contact to my contacts and marked it as not apm over and over. I've given it the vip. Yet the emails keep going to spam. How do I make that stop? They used to come correctly to my inbox and somehow that changed. Thanks. 
2 Replies
Blue7
Red Giant
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Galaxy S Phones
  1. which model do you have?
  2. which email app are you using?
  3. have you tried to clear cache and data?
  4. submit an error report on members app > + button > error report if you think it's a bug with the app
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useryWh5V7Ib7t
Constellation
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Galaxy S Phones
Hi. Thanks. I think I'm using the Samsung email that came installed on the Samsung galaxy s9.
I have not cleared cache and data, not sure how to do that on phone.
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