Has anyone found a solution to these horrendous signal issues? I was told they would be fixed in a "later" update but that was almost 3 months ago. I can barely use my phone as an actual phone without wifi. Another possible "solution" was to order a new unit and hope that phone wasn't plagued with the same issue. Anyone have a clue when and if this will be fixed?
Take your phone to a Sprint Service and Repair center. Have them run a diagnostic scan
Mine failed the TX Power Test, indicating a bad modem. If you purchased from Sprint, they should give you a replacement I bought mine directly from Samsung, so I now have to bring it to a Samsung repair center.
Sprint will replace a faulty phone as it's a known issue. Where it gets interesting is if you have no Sprint corporate store in your area. If you have a corporate store anywhere near you just go there and they will hopefully be able to get you taken care of with minimal fuss. If you don't have one around it's a multi-step process getting it replaced with of course no guarentee the replacement will work any better than the original one, but it's worth a shot. Better than dealing with a phone that you can't even use as a phone! First step is calling support or getting on chat. In my experience chat is much faster, even better if you have Sprint Total Care and initiate the chat through them.
I'll save you the details of the troubles I went through with this process, let's just say it was more complicated than I expected.
