Original topic:

Storage Full- System moved multiple files to another location

(Topic created on: 3/14/21 11:34 PM)
userK4lEbxl86b
Astronaut
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Galaxy S Phones

Samsung s9- had full storage, around 99%. Phone would constantly send me notifications to clear files. A new notification popped up that said it can optimize and move files to clear up space. I went ahead and did it and it said "don't worry, you can still access files once moved". I cannot find where my files are located at! It ended up removing all of my photos in my gallery. 

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3 Replies
CalderCay
Supernova
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Galaxy S Phones
Restore them from you're synced backup account.
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Samsung_itCiwQ3
Astronaut
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Galaxy S Phones

Screenshot_20210414-072942_My Files.jpg

I don't know where the files are that say Other that is using up my storage space most media files are on my sd card and Google drive and outlook cloud

Help!

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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Do you have a lot of apps or games on your phone? Apps and especially can take up a lot of space on your phone. 

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