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Original topic:

Student and Educator Discount Program account locked

(Topic created: 02-22-2019 07:49 AM)
userpW6672YneA
Constellation
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Galaxy S Phones

Has anyone went the the apparant impossible task of reset your student discount login after too many attempts to log in?  Even after attempting to reset the password, I still get the message "Account locked.  Exceeded limit for incorrect passwords.

 

I have talked/texted several departments from Samsung, and they just send me to another department, etc.  Is it really that difficult to unlock an account?

 

Thanx.

 

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RedDragon
Samsung Care Ambassador
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Galaxy S Phones

@userpW6672YneA wrote:

Has anyone went the the apparant impossible task of reset your student discount login after too many attempts to log in?  Even after attempting to reset the password, I still get the message "Account locked.  Exceeded limit for incorrect passwords.

 

I have talked/texted several departments from Samsung, and they just send me to another department, etc.  Is it really that difficult to unlock an account?

 

Thanx.

 


I have the student discount from myunidays and when i click samsung on their website  discount it directs me to official samsung order online and login from there

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SamsungNik
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Is it the Samsung Account that's locked out?

 


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Solution
RedDragon
Samsung Care Ambassador
Options
Galaxy S Phones

@userpW6672YneA wrote:

Has anyone went the the apparant impossible task of reset your student discount login after too many attempts to log in?  Even after attempting to reset the password, I still get the message "Account locked.  Exceeded limit for incorrect passwords.

 

I have talked/texted several departments from Samsung, and they just send me to another department, etc.  Is it really that difficult to unlock an account?

 

Thanx.

 


I have the student discount from myunidays and when i click samsung on their website  discount it directs me to official samsung order online and login from there

View solution in context

0 Likes