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Astronaut

Sudden Slowdown of Samsung Browser.

My samsung browser.on S7 -930 has been performing very well untill last week.

Browser startup and page loads are veey slow. 

Help me normalise.

Thanks - Ben

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Sudden Slowdown of Samsung Browser.

Thank you for reaching out. Here are some tips to help with the speed of your internet browser:

 

1. Force stop and clear the cache and data for your Samsung internet app: Go to settings > apps > Samsung Internet > tap on force stop > tap on storage and clear the cache and data

 

2. I would recommend wiping the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try: 

  1. Turn off the device.
  2. Press and hold the Volume Up key, Home key, and Power key at the same time.
  3. When the phone powers on, the Android System Recovery screen appears approx. 30 seconds later.
  4. Release all of the keys.
  5. Press the Volume down key to highlight "wipe cache partition."
  6. Press the Power key to select.
  7. Press the Volume down key to highlight “yes” and press thePower key to select.
  8. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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