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Text Message Sound Notification Not Working on S8+

(Topic created: 04-24-2017 12:30 PM)
userh5VFUHpc2F
Astronaut
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Galaxy S Phones

Text Message Sound Notification Not Working on S8+

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userisXQPWKOhu
Asteroid
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Galaxy S Phones
Problem not fixed don't want vibrate want message tones as when purchased Samsung s8 was provided
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Nancy618
Cosmic Ray
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Galaxy S Phones

Have any of you who can't get notifications to work contacted Samsung support or taken your phone to your cell service provider? 

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Nancy618
Cosmic Ray
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Galaxy S Phones

Notifications > Messages > New Messages

 

All the notification options are there 

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useramCfLol7us
Constellation
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Galaxy S Phones

Thanks it worked

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userHgtNhcGEof
Constellation
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Galaxy S Phones

I tried the app info **bleep** only to see that it was already allowed and its still happening 😞

 

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Claywell
Constellation
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Galaxy S Phones

None of the fixes here have worked. Please help.

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userlj16XmgVei
Constellation
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Galaxy S Phones

Sadly, I have now had the problem twice.  I did the dreaded factory reset and it all came back for a week.  Aside from the hours it took to make the phone "perfect" again, I was happy!  Not so fast!  Back to silent notifications.  If Samsung can't fix, maybe Google can build a patch.  Millions of factory resets cannot be good for business. 

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usergbtBBRN9jO
Constellation
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Galaxy S Phones

Hit your volume button up or down and you will see the ringtone volume. When that pops up, there is a down arrow on the left hand side. Click on that to bring up all of the individual volume controls - ringtone, media, notifications, system. Hope this helps. I tried everything else before i found this and it fixed my issue

userSVyMo9DRlj
Constellation
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Galaxy S Phones

Most of us aren't idiots. We know this...

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userpOi45WL7Ho
Astronaut
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Galaxy S Phones
Worked for me perfectly....thank you
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