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Text Message Sound Notification Not Working on S8+

(Topic created: 04-24-2017 12:30 PM)
userh5VFUHpc2F
Astronaut
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Galaxy S Phones

Text Message Sound Notification Not Working on S8+

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userFIO5x2Un8Y
Astronaut
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Galaxy S Phones
okay so my phone messaging app is updated and it makes the notification sound but it doesn't show on my notification list. so I'm constantly having to check the app if I received messages PLEASE HELP
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Nancy618
Cosmic Ray
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@userFIO5x2Un8Y wrote:
okay so my phone messaging app is updated and it makes the notification sound but it doesn't show on my notification list. so I'm constantly having to check the app if I received messages PLEASE HELP

Did you choose the option that says "show  content on lock screen"? 

Notification > Messages > New Messages 

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Samsung_Y7XzbnX
Astronaut
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How do I find out what kind of phone e I got

4236
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Be safe and keep strong to all ways know how to know life terms.
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userqKsy9KRQrj
Constellation
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I have the S8 and for quite some time, most of the time I don't get any notifications when I have text messages.  IF the phone is locked, I'll see an icon.  But when it's active, nothing.  My settings are all correct.  There are times I've missed important messages because of this, and all my other app notifications work fine.  I've brought it in to TMobile stores several times (my carrier), no one there could figure it out either.  This is really getting annoying!  Help.

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