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user920VpHPqVu
Asteroid

Theme changing

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Whenever I go my my theme store on my s9+, nothing is showing except “ an unknown error has occurred. Try again later.(service error/772300_13a38aeb4002/S1009) “

1 SOLUTION

Accepted Solutions
Black Hole

Re: Theme changing

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Give this a try:

Go to:

  1. Settings
  2. Apps
  3. 3 Vertical Dots
  4. Show System Apps
  5. Samsung Themes
  6. Force Stop
  7. Clear Cache
  8. Clear Data
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12 REPLIES 12
Black Hole

Re: Theme changing

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Can I get the full model number of your device? 

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user920VpHPqVu
Asteroid

Re: Theme changing

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SM-G965F
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Black Hole

Re: Theme changing

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Give this a try:

Go to:

  1. Settings
  2. Apps
  3. 3 Vertical Dots
  4. Show System Apps
  5. Samsung Themes
  6. Force Stop
  7. Clear Cache
  8. Clear Data
Reply
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user920VpHPqVu
Asteroid

Re: Theme changing

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Thanks a lot. Its working. Have a nice day 👍
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Black Hole

Re: Theme changing

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You're welcome.

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userm47wdENFy0
Astronaut

Re: Theme changing

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I am getting the same error on my brand new note 8, I tried the steps above more than 20 tomes with no success

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Samsung Moderator
Samsung Moderator

Re: Theme changing

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Try following the steps below to access themes. Let us know if you are able to bypass the error using this method. Thanks!

 

How to change themes on Galaxy Note 8

  • Long-press an empty area within your home screen.
  • Select “Wallpapers and themes”.
  • Select the “Themes” section on the bottom section.
  • Find a theme you like and download it.
  • Once downloaded, you can access the theme page and hit “Apply”.
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Samsung Moderator
Samsung Moderator

Re: Theme changing

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Checking in to see if these steps were helpful? 

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userAqBRSneG8k
Constellation

Re: Theme changing

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Hello I have s8+ and am facing the same error trier all of the above several times but not working

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