Original topic:

Unable to create app folders in Secure Folder on my Galaxy S20+ phone

(Topic created: 10-04-2025 01:59 PM)
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bawaji
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Hi,

I have a Samsung Galaxy S20+ model SM-G986U1 running the latest Build G986U1UESCHYVC1 (Android 13 One UI 5.1). The Secure Folder version is 1.8.12.0 which is also the latest version for this build.

Inside Secure Folder, I have a few apps which I would like to organize into app folders. However, when I select an app and drag it on to another app to create an app folder with both these apps, the app at the bottom slides to the side, preventing me from dropping one app onto another. Hence, it only results in moving an app to another location on the screen, rather than creating a folder.

This is unlike how it works on my S23 series phone or Tab S9 where a folder gets created allowing me to name it and drop more apps into it.

Is the S20+ incapable to creating app folders in Secure Folder? If not, is there some setting I need to change to make it possible?

Outside the Secure Folder, on the phones app screen, I am able to create app folders just fine. It is only inside the Secure Folder that I am unable to create app folders.

Appreciate your help! Thanks!

10 Replies
Oxford
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I don't believe it's ever been a capability in Secure folder. Maybe that's why it's called secure folder and not secure folders.
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bawaji
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I think you are misunderstanding me. I am not trying to create more than one secure folder. In the secure folder, I have several apps. I am trying to organize these into different app folders. For example, put all the banking and financial apps into one app folder with the name "Banking", put password manager and MFA apps into another app folder named "Security", etc. These app folders stay in the "home screen" of the Security Folder along with other apps not organized into app folders.

I can do it in the Secure folder on my other Samsung phone and tablet, just not on this S20+ phone.

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Oxford
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I understood you perfectly. Secure folder is one folder, you cannot create additional folders within secure folder.
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bawaji
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Thanks for clearing that up Oxford.

I am, however, able to do what I described on other Samsung devices (S23, Tab S9)! It is possible that this function is not available on the S20 series (Android 13 One UI 5.1) but is available only on later Android and One UI versions. That is what I am trying to figure out so I don't have to dig any deeper.

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realaud
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It could very well be something that was introduced with Android 14.  I do not know for sure as I have never used the secure folder.

bawaji
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Thanks realaud. Hope someone with a S20 series or earlier phone can shine some light on this.

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Oxford
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Whoa, I stand corrected as I commented previously before I did research. I pulled out some of my old phones, going back to an s20 Ultra and an s22 Ultra. On my tab A9 Plus on One Ui8 I was able to make a folder. I was not able to make a folder on my s20 Ultra on One UI7 but I was able to make a folder on my S22 Ultra which is also on One UI7. So now I am totally confused as it appears to be phone specific. One thing I did notice, is that the placement of one icon over the other to create the folder needs to be very precise in order to make a folder. I apologize for the misinformation I posted previously.
bawaji
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No worries Oxford! Thanks very much for checking it out. I am glad to know it is just not me.
Just to clarify, is your S20 Ultra on One UI 7 or 5.1? I was under the impression the S20 series OS updates stopped after 2023. Might be that Android 13 does not support this feature.
The placement of the icon is indeed very finicky. I was able to get the hang of it on my other phone and tablet but could never get it working on the S20+. It was like playing some kind of a video game that you could never win!
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Oxford
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You're right, S20 Ultra is on 5.1. I had a complete brain fart! I think it's past my bedtime.
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