Original topic:

Unable to receive e-mails due to not being able to connect to server on Samsung E-mail app

(Topic created: 08-07-2021 02:42 PM)
userFyvgfoo2Pg
Constellation
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Galaxy S Phones

All of a sudden, I am not able to receive emails. It asks me to sign in but when i attemp to sign in it states cannot connect to server. If i use the yahoo mail app, i can receive my email. Any suggestions? 

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3 Replies
Thriftd
Astronaut
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Galaxy S Phones
I have the same issue with Comcast messages.
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Thank you for reaching out. I would be happy to look into this further for you. Just to clarify, you are using the Samsung e-mail app when you are experiencing these symptoms is that correct?

 

Do you experience these symptoms with all e-mails or just your yahoo e-mail?

 

Are you connected to Wi-Fi or LTE when you are experiencing 


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TracyHReid
Astronaut
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Galaxy S Phones
I am no longer getting any emails on my Gmail account.
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