Original topic:

Unable to restore saved messages after a factory reset?

(Topic created: 02-18-2024 08:05 AM)
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user1E2IJqd3Xt
Constellation
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Galaxy S Phones

I had to do a factory reset on my phone. So I backed up my text messages. After the reset, I can't reload the messages. Do anyone know how to fix this ?

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usermzeJaY3BsM
Black Hole
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Galaxy S Phones

Seeing as how you are not forthcoming with any details, such as what device you are coming from, I am going to assume it is a device that has both Samsung and Google messages.  Try locating the Samsung messages app (speech buble with 3 horizontal dots) and see if your messages are in there.  I have done this in the past and found that they do not seem to transfer to google messages for whatever reason, but do transfer to Samsung Messages.

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SemangMHunter
Astronaut
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Galaxy S Phones
😊 Thanks 😊
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