Original topic:

Unlocked S10+ no longer works on Verizon after latest Samsung update

(Topic created on: 4/4/21 11:44 AM)
user40pMQh772l
Astronaut
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Galaxy S Phones

I've had my phone for over 2 years with no problems at all (I bought it on ebay brand new as an unlocked verizon compatible phone). I received an update notification last week from Samsung and did it as usual and as soon as it finished I was no longer able to send or receive text or phone calls. I re-set it soft and hard, and went to Verizon where they tried changing the sim and called tech support and basically told me whatever was in the update made my phone no longer compatible with their network and I was basically SOL and needed a new phone.

I went ahead and got a new one, but I wanted to know how I can find out what carrier this old phone may be compatible w/so I can pass it on to my daughter as her 1st phone. I'm not super tech savvy so I'm hitting a lot of dead ends on looking it up.

Thanks for the help!

2 Replies
momoma
Astronaut
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Galaxy S Phones
1) Will the Unlocked by Samsung Galaxy S10/S10+ work with major US carriers? Yes, it works on major U.S. networks including Verizon, AT&T, Sprint, T-Mobile and US Cellular®.

https://www.samsung.com › phones

Unlocked Galaxy S10/S10+ FAQ | Samsung US

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green5178
Galaxy
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Galaxy S Phones

Per samsung support in the faq page.  see link below it tell you what is supported.

 

https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/frequently-asked-questions/#:~:text=1)%....

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