Original topic:

Videos sent via text are received as a voice note and a picture

(Topic created on: 3/10/21 10:55 PM)
user1JFHsetZIh
Constellation
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Galaxy S Phones
Since the most recent update, whenever someone texts me a video, I don't get the video itself. Instead, I get a screenshot from the video and underneath it is a voice note containing the audio from the video. I thought it was a problem with my messaging app (the default app) so I tried using google messages but the issue persists. Any ideas? Also I have Verizon, if my carrier matters
2 Replies
user36PgWuZzMH
Cosmic Ray
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Galaxy S Phones
Welcome to the club. You can join us in complaining here https://us.community.samsung.com/t5/Galaxy-S10/MMS-compression-with-One-UI-3-0/td-p/1705952

It seems to only be an issue on unlocked Galaxy S10 with Verizon.
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user1JFHsetZIh
Constellation
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Galaxy S Phones
oh, thanks! glad to see I'm not alone
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