Original topic:

Visual Voicemail is not working on Galaxy S20

(Topic created on: 1/14/21 8:39 PM)
usermQE9Xnskn1
Constellation
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Galaxy S Phones

I've been on the phone for over 3 hours with Xfinity Tech Support and they still don't know what's wrong. One thing we tried was clearing the data for the built-in Voicemai app. Then upon opening the app, I get a Visual Voicemail Welcome screen in which a few things have to be setup. This sure seems like the app is capable of VVM. Any suggestions?

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2 Replies
userAVePRf0Hbr
Constellation
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Galaxy S Phones
disable your VPN
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usermQE9Xnskn1
Constellation
Options
Galaxy S Phones

VPN was not turned on.