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Constellation

Visual Voicemail is not working on Galaxy S20

I've been on the phone for over 3 hours with Xfinity Tech Support and they still don't know what's wrong. One thing we tried was clearing the data for the built-in Voicemai app. Then upon opening the app, I get a Visual Voicemail Welcome screen in which a few things have to be setup. This sure seems like the app is capable of VVM. Any suggestions?

2 REPLIES 2
Constellation

Re: Visual Voicemail is not working on Galaxy S20

disable your VPN
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Constellation

Re: Visual Voicemail is not working on Galaxy S20

VPN was not turned on. 

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