Original topic:

Voice-mail not working

(Topic created: 10-18-2021 04:29 AM)
Allycatt
Astronaut
Options
Galaxy S Phones
My voice-mail isn't working.  I haven't received any voice mail messages for a while now.  I tested it by calling my phone from my tablet and there were no new messages. How do I 
fix this? I have a galaxy s9+.
2 Replies
Patriot1776JG
Supernova
Options
Galaxy S Phones
You will need to contact your service provider for assistance, as they are responsible for Voice Mail
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MrJell_Lee
Supernova
Options
Galaxy S Phones

voice mail is handled by the carrier as 1776JG noted. Additionally, unless the tablet is a LTE model with standalone phone number, it's not the best way to test... you should use a phone or something with its own separate phone number to test call related issues. 

One other thing you could do is submit error report to Samsung Members after reproducing the issue, but I suggest you speak to your carrier first.

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