Original topic:

Volume!

(Topic created: 07-01-2021 07:29 PM)
MegaBob
Astronaut
Options
Galaxy S Phones
No volume on voice-mail! Help please. Thanks.
4 Replies
anonymity87
Astronaut
Options
Galaxy S Phones
1st thing you want to do before you go doing things that aren't necessary download a 3rd party voicemail check app and see if it works If you still can hear your voicemails then we know where to go
0 Likes
MegaBob
Astronaut
Options
Galaxy S Phones
I am 80. I don't understand. Sorry.
0 Likes
Andytheman
Comet
Options
Galaxy S Phones
Voicemail is a carrier issue but try anonymity 87 suggestion first. Could be a Samsung setting. Did you try calling your phone number. Voicemail will sometimes pick up if you let it go to voicemail. Some do.
0 Likes
MrJell_Lee
Nebula
Options
Galaxy S Phones

what Anonymity87 was suggesting is download another VoiceMail app and use that to listen to your voice mails for the comparison of volume. If the Volume is good in the other app, then it's the Carrier's Voice Mail app that is the issue.

If it's low in the newly downloaded VoiceMail app, then it's possible that phone is the issue.

Either way, you should contact your carrier first. Then if they can't help, submit an error report to Samsung Members app after reproducing the issue.

Please share what your phone's model is, what software version it's on, and what carrier you are using.

0 Likes