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Warning/notification

(Topic created: 10-02-2021 02:20 PM)
KatrinaLynn
Astronaut
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Galaxy S Phones
I got a notification saying Samsung was discontinuing something and I have to back up my files, pictures etc. Does anyone know what this pertains to and what we are supposed to do and by when to avoid losing our content? I have 2 Galaxy S9 plus phones and my old Galaxy s6 phone. Please help me asap. I believe it is ending any day now and I just remembered.

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user_ams007
Samsung Care Ambassador
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Galaxy S Phones
It has to do with the Samsung gallery cloud sync, Samsung is going to be using Microsoft one drive for the gallery sync option. Please read this article
https://support.samsungcloud.com/#/eof_notice/group1

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Solution
user_ams007
Samsung Care Ambassador
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Galaxy S Phones
It has to do with the Samsung gallery cloud sync, Samsung is going to be using Microsoft one drive for the gallery sync option. Please read this article
https://support.samsungcloud.com/#/eof_notice/group1

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user_ams007
Samsung Care Ambassador
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Galaxy S Phones
Open the Samsung gallery app and make sure that Sync to Microsoft one drive is turned on if you don't have Microsoft onedrive installed please install the app,
KatrinaLynn
Astronaut
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Galaxy S Phones
Thank you so much!
user_ams007
Samsung Care Ambassador
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Galaxy S Phones
No problem