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04-04-2021 10:20 PM in
Galaxy S PhonesWhen we first purchased our Galaxy S10+ smartphone, we recall setting our photos to the highest resolution setting. Since then, perhaps due to a system upgrade, it appears Samsung camera menus only show 4 resolutions or picture ratios of 3:4, 16:9, 1:1, and Full. Tragically, the settings show no associated resolution for each ratio setting. At some point, the ratio setting on our phone was changed to FULL, because someone likely assumed this setting had the largest screen so the highest resolution (since there was no pixel resolution detail in the menu).
To our absolute disappointment, we found that the FULL setting is one of the lowest resolutions, even though the viewing screen is larger. We are now stuck with hundreds of pictures at an extremely poor resolution. Why in the world would Samsung remove the resolution detail from the settings? Even a casual user would want to have this information. It is hard to express how destructive this change was in regard to the quality of our photos!! A company of this stature should know better!
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06-27-2021 11:05 AM in
Galaxy S PhonesWe appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
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06-27-2021 10:38 AM in
Galaxy S Phones
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06-27-2021 11:05 AM in
Galaxy S PhonesWe appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
