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Original topic:

White/green light on bottom of phone i have s10+

(Topic created: 12-14-2019 06:04 PM)
Suckafree1
Asteroid
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Galaxy S Phones

Any suggestions 

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S Phones

@Suckafree1 is the light constant? Have you attempted to put your phone into safe mode to test if a 3rd party app is causing the problem?

To enter safe mode, from the power menu press and hold power off until safe mode appears.

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S Phones

@Suckafree1 is the light constant? Have you attempted to put your phone into safe mode to test if a 3rd party app is causing the problem?

To enter safe mode, from the power menu press and hold power off until safe mode appears.

jweaver1264
Constellation
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Galaxy S Phones

Yes and it didn't work!! What or who to call?

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

@jweaver1264 I will be happy to assist you! Please send a private message with the model code and IMEI number of the phone. If you could provide a screenshot, that would also be helpful. http://bit.ly/2XERsky



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userO2F1HFgC28
Astronaut
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Galaxy S Phones

hi 

 

I have the same problem with my S10+.

The bottom of the screen turned a white/green colour. 

Took it to samsung and they said that the lcd is damaged. 

The phone was not dropped either. 

 

Please assist.

 

thanks 

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