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Original topic:

battery charging

(Topic created: 11-19-2020 10:00 AM)
userMvSt05gDny
Constellation
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Galaxy S Phones
does anybody know how to put their fast charging back on after these new upgrades
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KnightRiderRalph
Samsung Care Ambassador
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Galaxy S Phones
Go into your Settings, Device Care, Battery, Charging and check to see if all the fast charging toggles are on
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userMvSt05gDny
Constellation
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I did that but every single time I plug in my phone my fast charging thing turns off
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Solution
SamsungAdam
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Do you experience these symptoms if you charge your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem. Give this link a try: https://www.samsung.com/us/support/answer/ANS00062983/

 

Do you experience these symptoms if you charge your device with your phone off?


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userMvSt05gDny
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Galaxy S Phones
thank you night Ralph
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userMvSt05gDny
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scratch that thank you Samsung adam
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SamsungAdam
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You're welcome. Please keep me posted if I can be of any further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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