Galaxy S Phones

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Takes so long to restart shows a lock on screen

Posted by May 5, 2018 8:23:17 PM in Galaxy S Phones

We just bought two s9 plus this weekend. I'm new to samsung phones. While my husband phone can restart really quick, mine shows a lock on a... View Post

@VerbumVeritum Thank you! That worked! View Post

S9 Video Recording - Can't record video longer than 60 seconds

Posted by Jun 12, 2018 8:54:25 AM in Galaxy S Phones

I just purchased the Galaxy S9. I CAN'T RECORD VIDEOS LONGER THAN 60 SECONDS!!! View Post

Have you tried any of the previously mentioned troubleshooting steps in this thread? Have ... View Post

Fingerprint scanner causes phone to turn off when locked

Posted by Jul 3, 2018 9:13:04 PM in Galaxy S Phones

Hello I've been having an issue with my phone. The phone automatically turns off while its locked during sleep, I've tested it many... View Post

Hello, Just following up to see if you still need any assistance. View Post

S9 PLUS camera problem

Posted by May 6, 2018 8:32:07 PM in Galaxy S Phones

I am having a similar issue. Now, mine will snap a picture but then it will show a gray screen with an "!" Instead of the photo . The... View Post

with me result changing the sd card ... View Post

Bixby Vision keeps crashing, showing black screen

Posted by Jul 4, 2018 2:26:51 PM in Galaxy S Phones

I have just received my new S9 Plus unlocked and for the past few days I receive errors saying bixby vision has stopped working. Usually it... View Post

Recent Bixby Vision update fixed the problem View Post

Samsung S9 Camera Blurry

Posted by May 13, 2018 12:32:24 PM in Galaxy S Phones

Whenever I open the camera its blurry and out of focus for at least 5 seconds. It seems to be stuck on a really near focus until the Auto Focus... View Post

Model number sm-g965u Imei <Hidden> Need help with the blurry camera View Post

S9 - An error has occurred with the fingerprint sensor

Posted by Jul 10, 2018 5:06:22 AM in Galaxy S Phones

I called Samsung support and they said this is a known issue but I haven't seen any other posts about fingerprint scanner not working at... View Post

Hi, been reading all this but I got an dead en when I go to SHOE SYSTEM APPS and the FINGERPR... View Post

Samsung Repair Delays

Posted by Jul 30, 2018 3:28:13 PM in Galaxy S Phones

Long story short, I sent my S9 in for repair, it arrived in Texas repair facility on... View Post

@userpd4lXiaBS0 I apologize for the frustration. Please send a private message with your ... View Post

Get rid of "SD card encryption" notification

Posted by May 14, 2018 4:13:45 PM in Galaxy S Phones

I have the Galaxy S9+ and after encrypting my SD card I now have a notification that won't go away and I can't turn off. I... View Post

Swipe it left or right open the gear and go to "App Notification Setting". scroll down a... View Post

S9 Chat Setting in Message app Failing to Register

Posted by Aug 1, 2018 3:24:18 PM in Galaxy S Phones

Hi, I have Sprint and I don't know if it's a network problem but every time I go into the settings of the default Samsung Messages app... View Post

Its April 2020 and had this issue. This completely worked! Thanks a ton! View Post

S9+ Fingerprint Unlock Not Working

Posted by May 14, 2018 6:20:02 PM in Galaxy S Phones

Hi. I just picked up my S9+ on Saturday (2 days ago), and I'm noticing that the fingerprint sensor largely does not work to unlock... View Post

This worked for me. Thanks so much for your post. After having found no solution to this same... View Post

S9 and S9 plus speakerphone issues

Posted by May 24, 2018 9:38:32 AM in Galaxy S Phones

My girlfriend and I recently switched from iphone to the galaxy s9 / s9+. Every since day 1 we have been having issues with the... View Post

Thank you! This worked for me! View Post

s9+ double your memory

Posted by Aug 3, 2018 1:10:43 PM in Galaxy S Phones

before 5 or 6 days ago I was going to order an s9+ and they had double your memory bundle that means they would give you the memory... View Post

Hey, thank you for posting! The sale or promotion for the bundle may have expired. Thanks. ... View Post

Samsung S9+ Sound issue

Posted by May 21, 2018 10:57:07 PM in Galaxy S Phones

I am using samsung S9+ (SM-G965F). I am facing audio video sound problem. when I play audio from Samsung music app or play video from... View Post

Unfortunately I can't. Both Google Play Music and Samsung Music are inaccessible while in saf... View Post

How To Fix Frozen Screen Of Samsung Galaxy S9?

Posted by Aug 10, 2018 9:23:49 PM in Galaxy S Phones

The right half of my Samsung Galaxy s9 screen is frozen. How can I fix it? View Post

You can try these suggestions: Perform the forced restart procedure Try doing a combi... View Post

Reserved Memory

Posted by May 21, 2018 11:06:50 PM in Galaxy S Phones

I noticed my Galaxy S9+ says it has 1.1 GB of reserved memory. Am I the only one? View Post

Yeah, it's normal. That's the amount of memory the operating system (and other pre-downloaded... View Post

Smart Lock bug/glitch

Posted by Oct 4, 2018 3:20:13 PM in Galaxy S Phones

So I recently noticed this and I don't think it's a big problem but I thought I'd let you know. This happens if you have Smart Lock... View Post

Thank you for bringing this to our attention. We will forward this information accordingly. ... View Post

Moving files and making SD default storage

Posted by Mar 15, 2018 5:03:33 AM in Galaxy S Phones

How do you move files to your SD card on the s9+? It allowed me to when there was too much space on the phone when transferring files from... View Post

Why are we not able to set the sd card as the default storage anymore? We know it's possible ... View Post

Unlocked galaxy s9 receiving at&t volte calling update?

Posted by Oct 7, 2018 10:34:22 PM in Galaxy S Phones

is the new update getting at&T VoLTE calling for the unlocked S9? View Post

Made the switch to T-Mobile. Phone: SM-G965U1 Samsung Galaxy s9+ Unlocked US version) The... View Post

Galaxy S9 Bluetooth turned off by itself

Posted by May 28, 2018 5:24:36 AM in Galaxy S Phones

I'm having Tmobile galaxy s9 and the Bluetooth always turned off by itself. Does anyone have any suggestions onon how to fix it?... View Post

The 1/25/21 update to Samsung's Smart Things app is what was causing this behavior on my phon... View Post

How to stop Camera Gallery pictures from rotating

Posted by Aug 15, 2018 5:02:12 PM in Galaxy S Phones

I take a landscape photo looking down. When I review the photo while holding the phone in portrait mode the phote is full screen but rotated... View Post

Turn off heic in camera settings. It will work View Post

Unlocking my device

Posted by Oct 7, 2018 11:28:21 PM in Galaxy S Phones

So I was curious. I'm on a payment plan on T-Mobile. I have $300 left until my device is completely paid off. My question is if I pay off... View Post

Nope, the model will stay the same. You just won't have the Carrier lock enabled any longer. ... View Post

GS9 Pin Required to Power Off

Posted by Mar 26, 2018 11:11:28 AM in Galaxy S Phones

Hey, I have been using the GS9 since 15th. I set it up changed a few settings and installed the latest push update from T-mobile. I... View Post

Hey, Turns out that it is smart lock trusted places that allows me to power off without us... View Post

S9 completely frozen

Posted by May 31, 2018 10:29:29 PM in Galaxy S Phones

So my Samsung galaxy s9 that I bought about a month ago keeps doing this weird freeze thing. I can not do a thing while it's in this state.... View Post

Are you still having trouble with your phone? View Post

Best use of a Battery Pack?

Posted by Aug 16, 2018 7:31:41 AM in Galaxy S Phones

Dear Sirs I own a battery pack Samsung model EB P3000. I wonder if I can leave the load all day or all night. after it is... View Post

@Eduardo BR LOL :) thank you! View Post

How to enable WiFi calling Samsung S9

Posted by Sep 30, 2018 5:32:27 AM in Galaxy S Phones

Okay newbe here after many years switched from IOS to Android so there is a learning curve, I have many questions. First is I can not find... View Post

And here thought I was the only one around here on Xfinity Mobile One thing puzzles me ab... View Post

Galaxy S9+ Constantly Restarting while Charging when Left On

Posted by Mar 27, 2018 7:48:12 AM in Galaxy S Phones

I can no longer charge my phone while it is on, I have to power it off or it will constantly restart itself. I'm using the fast charging... View Post

I ended up replacing my phone during the return window, and so far I've had no issues with my... View Post

S9 reboots or shuts down when turned on its face or in a pocket

Posted by Oct 16, 2018 6:25:52 AM in Galaxy S Phones

I’ve tried all the other recommendations: 1) safe mode (deleting recent apps that may be causing problem) 2) software update (its up to... View Post

Its definately NOT the power button being pressed in. Carrier is ATT and software build ... View Post

Group Texting on the S9+ / Edge Screen

Posted by Mar 16, 2018 6:53:49 PM in Galaxy S Phones

After upgrading fron the Galaxy S7 edge to the S9+, the group text option is not available, I have to search and select individually to... View Post

I have the same issue with my s9, I use this phone for work and communicate with multiple peo... View Post

S9 Photo Widget

Posted by Jun 4, 2018 10:57:07 AM in Galaxy S Phones

Hi, I just got a new Samsung S9 and I was trying to make my homescreen similar to the one I had on my S5 mini. That's when I noticed... View Post

Please go to Galaxy Store. Click on search button and type PICTURE FRAME WIDGET. So done, fro... View Post

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