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Original topic:

can not clear all notifications after update

(Topic created: 02-10-2020 08:03 AM)
ZantannaPW
Cosmic Ray
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Galaxy S Phones

After recent new system update on s9+ I no longer have clear all notifications when I view notifications at top. Now I have to open each notification and clear that way. (1 by 1 and time consuming)  Is a PAIN without the clear all option. Please help   Thank - You  ~Zan

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Do you experience these symptoms if you test your device in safe mode? Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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22 Replies
userq9iLMqTzae
Constellation
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Galaxy S Phones

Same here! 

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Do you experience these symptoms if you test your device in safe mode? Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

ZantannaPW
Cosmic Ray
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Galaxy S Phones

Yes I have all of the above. Clear cache once a day at min. (this only started after the new update)  I have ordered the s20 ultra. So im assuming this will no longer be an issue with me soon. Thank-you for your help. 😃  ~Zan

userTgaAoDRPKG
Asteroid
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Galaxy S Phones

Wiping the cache changes noting. The option to clear all notifications are still gone.

user05wwCLY64V
Constellation
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Galaxy S Phones

Hey, the clear all option is in the same place but it's hidden in the background. If you change your theme you'll see it if not just touch where it was previously. 🤟🏿

userw3HS6Bdzp5
Constellation
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Galaxy S Phones

Solved my issue! It does appear to be a "visibility" issue. After closer inspection, I could just barely make out the word clear in the bottom right hand corner.

userxrP2KYLmcp
Astronaut
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Galaxy S Phones

Thanks! It really helped! 😀😀

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userxrP2KYLmcp
Astronaut
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Galaxy S Phones

This is definitely not a solution. It's actually due to visibility issue for me and for many others. 


@SamsungAdam wrote:

Do you experience these symptoms if you test your device in safe mode? Have you tried wiping the cache partition on your device?


 

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userTgaAoDRPKG
Asteroid
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Galaxy S Phones

I have the exact same problem - The "clear all" option beneeth all of the notifications is gone. Frustrating to have to delete notifications one by one. This is definitely *not* solved!