cant receive or send pics to verizon

[craigcz]

I have service with AT&T. As of a few days ago, I can no longer send pictures on a text to phones that have Verizon service. all other carriers seem to work fine. I've had this S9 for over 5 years and never had this problem. I've cleared cache, rebooted, cleared partion, etc. any thoughts? Thanks

[Patriot1776JG]

Network reset
From settings > General Management > Reset > Reset Network Settings

FYI: Doing this will remove all your Bluetooth devices on your phone, so afterwards you would have to reinstall them

[craigcz]

didnt work

[LongHiker]

@craigcz Since you are able to send pictures to people on other services, it has nothing to do with your phone. Your phone doesn't know if someone is using Verizon.  Sounds like there Verizon has an issue or the communication between AT&T and Verizon has an issue. 

[craigcz]

yeah I would have to agree that makes the most sense. really strange. regular texts work fine though.