I backed up everything on a S5 even to one drive with google.
I transferred everything from that phone to an S8 and issue I have is the notes/memos as i cannot find and or open all of them.
I than transferred to a Apple 11 and receieved everything except for the notes/memo.
I am asking why i cannot pull these up and or view all the notes and memos i have saved and backed up through one drive and or on the samsung cloud website, i need these notes for a Case I am working on.
- lost files
if you are referring to Samsung Notes, make sure that the notes from S5 are all synced to your Samsung Account and given permission to sync on Samsung Cloud. This should let you just update the notes on the new device smoothly..
As for other types of notes... not sure... try either Smart Switch, or submitting error report to Samsung Members app after reproducing the issue (re-attempt to sync notes/memo).
Good afternoon, I can understand your frustrations. Here is a guide that may help with the transfer of Samsung Notes to a new device: https://www.samsung.com/za/support/mobile-devices/how-do-i-restore-samsung-notes-from-an-old-device-...
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