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Original topic:

email delete problems

(Topic created: 01-01-2020 04:57 AM)
gldnkngt
Constellation
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Galaxy S Phones

I do as more on my computer than with the phone, but I do use the email on my s10e. The problem I have is when I delete an email from my phone, I find it is also gone from my computer. I lose a lot of emails I was saving. How do I get them to just delete from my phone and not my computer?

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Solution
LongHiker
Samsung Care Ambassador
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Galaxy S Phones

Sounds like your email accounts are setup using IMAP. 

 

If you don't want it to delete on all devices when you delete the email on a single device, you need to configure your devices to use POP instead.  

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Solution
LongHiker
Samsung Care Ambassador
Options
Galaxy S Phones

Sounds like your email accounts are setup using IMAP. 

 

If you don't want it to delete on all devices when you delete the email on a single device, you need to configure your devices to use POP instead.  

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gldnkngt
Constellation
Options
Galaxy S Phones

Thank you LH. I spent a half hour with a Samsung tech who told me it couldn't be done. That I couldnt't delete an email from my phone without it being deleted from all synced devices. I just changed it ti POP on my phone as you suggested and "Problem Solved". Thank you!!

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