Original topic:

loss of photos

(Topic created: 03-29-2021 07:09 AM)
userHUTFnTuP8U
Astronaut
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Galaxy S Phones

Hi, can anyone help?,  the photos taken on my Galaxy J3 are not visable in any folder. Only photos that are visable,  are ones sent or received via SMS or Whats-app. Is there any way these photos can be retrieved (about 300 images) ?   The recyle bin is empty.   Ta much,  Nicola

1 Reply
SamsungJustin
Community Manager
Community Manager
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Galaxy S Phones

You'd have to tap each image and save them to your phone, as far as the SMS ones are concerned. You can try checking with the app developers of whats apps to see if there's a setting that you can change or turn on that will automatically save the images. 

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