Original topic:

no visual voicemail?

(Topic created on: 1/17/21 9:32 PM)
tyeramsey
Astronaut
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Galaxy S Phones
I buy a brand-new s 20 + and there's no visual voicemail? I can't find one in the Samsung store or anyting. Is visual voicemail not a thing anymore? Are we supposed to just dial one like we used to again?
11 Replies
SJohnson
Samsung Care Ambassador
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Galaxy S Phones
did you buy your phone unlocked or through a carrier? who's your carrier?


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tyeramsey
Astronaut
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Galaxy S Phones
I bought it brand new from straight talk. It had Visual Voicemail then updated and now it don't have it. I've been having lots of trouble but that's expensive phone ever since the update
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SJohnson
Samsung Care Ambassador
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Galaxy S Phones
try clearing the app's data and giving it storage permissions


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tyeramsey
Astronaut
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Galaxy S Phones
by clearing the apps data do you mean just the cache or entire data?
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tyeramsey
Astronaut
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Galaxy S Phones
well I did it and it didn't work but thank you for the help. I don't know what's going on ever since I bought this brand new 5G phone. when I first got it I didn't have 5G and everything work good but the minute the phone did update then I started getting 5G and everything has been Haywire
SJohnson
Samsung Care Ambassador
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Galaxy S Phones
Try contacting your carrier. I use T-Mobile and their visual voicemail is an add-on that I need to pay for


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Jink
Constellation
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Galaxy S Phones

Purchased Samsung Note with no visual voicemail app. I have no clue if someone left a message on phone. Samsung why was this built-in feature disabled? 

My provider Verizon says the Verizon Visual Voicemail app is not available because I did not purchase a phone thru Verizon. 

Samsung must provide this feature.

Do I need to buy an iPhone to have?

Incog
Explorer
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Galaxy S Phones
you can side load the apk. the new version is v 13. you can do a Google search for 'samsung vvm apk xda'

I am on verizon with an unlocked device
or just use my link. https://forum.xda-developers.com/t/verizon-visual-voicemail-apk-from-samsung.3967796/
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Jink
Constellation
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Galaxy S Phones
I will check it out...thanks
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