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Original topic:

reward points lost after getting the second mobile phone

(Topic created on: 11/9/20 10:50 PM)
userzMYUQp0jNw
Astronaut
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Galaxy S Phones

Hi, I just get another samsung a51 phone and I sync it to the same account like the old one (s10 plus). I'm using both phones at this moment. In just lost all my points in my account. In the s10 plus I have 9700 points.

How can I recover all the points i have in the s10 plus ?

Thanks

1 Solution


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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

I would recommend reaching out to our Samsung Pay team directly at 1-844-726-7297 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 Reply
Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

I would recommend reaching out to our Samsung Pay team directly at 1-844-726-7297 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context