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Original topic:

shattered s10 screen

(Topic created: 11-11-2020 01:28 PM)
babygyrl85
Asteroid
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Galaxy S Phones
My screen shattered the other day and I can only use the bottom of it. Does anybody know how I can perform a factory reset without touching the screen? I've tried using Bixby but that won't perform it. 
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SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Hello!

 

I would recommend taking your device to a walk-in center to have it evaluated. You can find one by going to https://www.samsung.com/us/support/service/locations/ Thank you for being the best part of Samsung!

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SamsungMoon
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Hello!

 

I would recommend taking your device to a walk-in center to have it evaluated. You can find one by going to https://www.samsung.com/us/support/service/locations/ Thank you for being the best part of Samsung!

View solution in context