Original topic:

software update

(Topic created: 03-16-2021 07:52 AM)
Curtis1985
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Galaxy S Phones
When will samsung update the software to Android 3.1 11 im on the at&t network because i haven't received it yet tia

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SamsungJoJo
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Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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CalderCay
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You never mentioned "what" device ... that matters
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Curtis1985
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Samsung galaxy s10 AT&T
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CalderCay
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How odd ... you should contact AT&T, because they modify the release, then push it to their phones.

Unless you have an Unlocked phone from Samsung and simply using an AT&T SIM card, then your updates will come from Samsung
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SamsungJoJo
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Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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ChrisAllen
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I haven't got it on my s20 fe yet either. I'm sure it'll happen though.
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MateuzsDev
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i already have the 3.1 update on my s20 fe
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ChrisAllen
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I'm waiting for mine still
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