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Astronaut

wifi issue

I have samsung s6. Wifi is connecting if I sit next torouter. Its showing authentication error ocurred if I go to the bedroom. Other devices are working fine in bedroom including another note 5 phone. Only s6 is having issue. What's the resolution
1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: wifi issue

Have you tried to reset the network settings on the device? Just a heads up, doing this will delete all previous devices that have been paired to the device. You will need to re-add the devices back.

 

  1. From a Home screen, navigate Apps > Settings. > Backup and reset. These instructions apply to Standard mode only.
  2. From the Reset section, tap Reset network settings.
  3. Review the info then tap RESET SETTINGS.
  4. Review the info then tap RESET SETTINGS to confirm.

 

 

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