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Samsung_djX9oRi
Astronaut

2x zoom camera not working?

In the camera app, when I press the 2x zoom button, it still uses the main camera lens. I can cover up the back zoom camera and still get a picture. Is this a bug, or is it intentional?

6 REPLIES 6
Samsung Care Ambassador

Re: 2x zoom camera not working?

@Samsung_djX9oRi I believe the telescopic zoom lens only activates on targets greater than 15 feet away. 

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Samsung_djX9oRi
Astronaut

Re: 2x zoom camera not working?

Okay, I'll have to test it out tomorrow when I go outside. Thanks for the insight

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Samsung Care Ambassador

Re: 2x zoom camera not working?

@Samsung_djX9oRi make sure to let us know! 🙂

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Samsung_djX9oRi
Astronaut

Re: 2x zoom camera not working?

Can confirm, it works outside. Thanks you!

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Samsung Care Ambassador

Re: 2x zoom camera not working?

It was probably keeping the main camera on because of its wider aperture to get more light in to get a properly exposed image.


Samsung Care Ambassador

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Samsung Care Ambassador

Re: 2x zoom camera not working?

@Samsung_djX9oRi  good to hear! 🙂

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