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Astronaut

Always internet may not be available

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Dear Samsung Community,

 

Yesterday night I started to notice that every wi-fi network I connect to will say there may be no internet available. However, when I open YouTube or Samsung Internet, it works just fine. I've tested this with 8 different networks from different providers since this happened. All report the same.

 

Another problem I noticed. The playstore tends to stop working. I wanted to download an app but the playstore just didn't load. The weirdest of all this actually is, as soon as I connect to  my PIA VPN, everything works again, yet the problem persists...

 

I have thouroughly searched my phone for any virusses or malware, but none of my scanners could find anything. Even my PC couldn't find anything. 

 

So now I need all of you guys, please help me fix this issue. I have the Galaxy S10 Exynos with the latest software update.

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Astronaut

Re: Always internet may not be available

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Right I managed to eventually fix this problem myself. So, here's what I've done:

 

I ran through all my internet settings and discovered that your private DNS settings need to be on automatic. 

For this, go to:

Settings Connections More Connection Settings Private DNS

And set Private DNS to automatic. I used to have it on PIA as it's my VPN provider, but for some reason it didn't work after a week of using it. 

 

Hope y'all can use this fix!

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Highlighted
Astronaut

Re: Always internet may not be available

JUMP TO SOLUTION

Right I managed to eventually fix this problem myself. So, here's what I've done:

 

I ran through all my internet settings and discovered that your private DNS settings need to be on automatic. 

For this, go to:

Settings Connections More Connection Settings Private DNS

And set Private DNS to automatic. I used to have it on PIA as it's my VPN provider, but for some reason it didn't work after a week of using it. 

 

Hope y'all can use this fix!

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Astronaut

Re: Always internet may not be available

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Thank you so much for this

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Re: Always internet may not be available

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Yep

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