cancel
Showing results for 
Search instead for 
Did you mean: 
userj6S6zMP06x
Constellation

Amazon music

JUMP TO SOLUTION

When my screen goes to sleep Amazon music stops. I wake the screen and it works again. How to keep Amazon music keep playing music when the screen goes to sleep. Phone is a S10

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Amazon music

JUMP TO SOLUTION

@userj6S6zMP06x  I would suggest openning settings of your phone scroll down to device care and select the battery then in the top right corner click the 3 dots then the scroll down to settings then scroll down to sleeping apps and check to see if amazon music is listed if it is long press it and remove from the sleeping list 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
Reply
Loading...
3 REPLIES 3
Samsung Care Ambassador

Re: Amazon music

JUMP TO SOLUTION

@userj6S6zMP06x  I would suggest openning settings of your phone scroll down to device care and select the battery then in the top right corner click the 3 dots then the scroll down to settings then scroll down to sleeping apps and check to see if amazon music is listed if it is long press it and remove from the sleeping list 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
Reply
Loading...
userj6S6zMP06x
Constellation

Worked like a charm. Thanks!

JUMP TO SOLUTION

Worked like a charm. Thanks!

Reply
Loading...
Samsung Care Ambassador

Re: Worked like a charm. Thanks!

JUMP TO SOLUTION

@userj6S6zMP06x  Anything to help you solve your problem if you have any questions in the future feel free to ask and someone will do there best to help you 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
Reply
Loading...