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userd0sjOh3tbu
Constellation

Android 10 Beta - Won't accept PIN to unlock

Hey everyone,

 

For some unknown reason my phone refuses to unlock, I tried restarting it, on the home screen it tells me to unlock before I can access the phone, which is fine, but then when I enter my pin (4 numbers) it blacks out half way through or when I press ok, it just blacks out again and then that's it. Does anyone have any suggestions on how to I dunno, without doing a factory reset, stop all of the stuff that may or may not be running in the background, do like a hard reset or something ? (I tried with the volume up/power to reset it, but it does the same thing) 

 

Interestingly enough, I started up my web based whatsapp on my laptop and that's working fine

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Android 10 Beta - Won't accept PIN to unlock

I would recommend reporting this via the proper Beta reporting channels so our teams can look into this for you. 


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Re: Android 10 Beta - Won't accept PIN to unlock

Us ur laptop ang go on sammobile an there u can see hou ta fix that problem

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