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Astronaut

Black circle in screen

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Hi guys. I have a S10 that I've only had for 2 months and tonight it developed a black dot in the upper right corner of the screen. It doesn't go away when I turn the screen off. I think something's wrong under the glass. Any ideas?

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Samsung Care Ambassador

Re: Black circle in screen

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23 REPLIES 23
Supernova

Re: Black circle in screen

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@Samsung_LFmzxTp wrote:

Hi guys. I have a S10 that I've only had for 2 months and tonight it developed a black dot in the upper right corner of the screen. It doesn't go away when I turn the screen off. I think something's wrong under the glass. Any ideas?


You had it for 2 months and didn't notice it?  Please take screenshot, maybe it will show


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Astronaut

No, the dot showed up today. It is not in screenshots.

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No, the dot showed up today. It is not in screenshots.

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Supernova

Re: No, the dot showed up today. It is not in screenshots.

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@Samsung_LFmzxTp wrote:

No, the dot showed up today. It is not in screenshots.


Is it big, small and I hope you are not mistaking this for the front camera?


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Constellation

Re: Black circle in screen

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Bro these guys are asking for  screenshots.

I also encounter this problem. 

It's just nearly 2 months after buying my s10 plus.

As you said it developed right in in the top middle of my screen.

I see comments about someone mistaking it for front camera?????.

Screenshot won't solve this problem. 

Samsung has to take care of this problem.

This doesn't affect any pixel difference while using but it making some difference when its off.

Please look into it samsung!!

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Constellation

Re: Black circle in screen

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I have an example of a black dot in the upper right corner of my S10 screen. Not really an issue but wanted to know what the cause might be.

 

S10 black dot.png

 

 

 

 

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Constellation

Re: Black circle in screen

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I also purchase my IMG-20191217-WA0016.jpg S10 2 months back... and also this Small Dot/Slider appeared on the left side of my screen...  Let me know, If its replaceable 

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Samsung Care Ambassador

Re: Black circle in screen

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Go to settings -> Display -> Edge screen -> Edge panels and turn it off. 

 

If the black mark still appears, try booting in safe mode. Is the black mark there while in safe mode?  

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Constellation

Re: Black circle in screen

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@LongHiker  - black mark still appears in safe mode. 

 

Anyone has solution to remove the black mark?

 


@LongHiker wrote:

Go to settings -> Display -> Edge screen -> Edge panels and turn it off. 

 

If the black mark still appears, try booting in safe mode. Is the black mark there while in safe mode?  


 

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Samsung Care Ambassador

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