I don't use my bluetooth very often but I have a new set of wireless earbuds to use. I noticed yesterday that my bluetooth service won't start. A quick google shows this may be caused by the last system update. Is anyone else having an issue?
I have tried wiping the system and bluetooth caches and it still won't start. Any suggestions would be appreciated.
Place the phone in Safe Mode to see if you are then able to connect to the Bluetooth. https://www.samsung.com/us/support/answer/ANS00062983 If Bluetooth will still not power on, the phone will need to be serviced. Please send a private message with the full model code and the IMEI number for service options. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.