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userL8ASbBuIQi
Asteroid

Bluetooth audio connection issue

Ive had an S10 plus for a few months now and everything worked fine till today. I hopped in my truck, 2016 ram,  and my phone automatically connected like it should but now i can only make a recieve calls. I can no longer play music from my phone to my truck. Every time i hit the audio button it just flips back off. Any takers? Screenshot_20191007-171955_Settings.jpg

 

5 REPLIES 5
Honored Contributor

Re: Bluetooth audio connection issue


@userL8ASbBuIQi wrote:

Ive had an S10 plus for a few months now and everything worked fine till today. I hopped in my truck, 2016 ram,  and my phone automatically connected like it should but now i can only make a recieve calls. I can no longer play music from my phone to my truck. Every time i hit the audio button it just flips back off. Any takers? Screenshot_20191007-171955_Settings.jpg

 


1) Tried turning off your device, then back on?

2) Tried removing and then re-pairing your phone to the car?


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userL8ASbBuIQi
Asteroid

Re: Bluetooth audio connection issue

Yes, I've tried both of those. Takes me right back to square one.

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Honored Contributor

Re: Bluetooth audio connection issue


@userL8ASbBuIQi wrote:

Yes, I've tried both of those. Takes me right back to square one.


Try resetting bluetooth app/service:

Go to settings>apps>tap 3 dots on top right>show system apps>find bluetooth>go to storage and clear data.  It may clear your bluetooth devices


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userL8ASbBuIQi
Asteroid

Re: Bluetooth audio connection issue

Just tried it. No luck.

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Honored Contributor

Re: Bluetooth audio connection issue


@userL8ASbBuIQi wrote:

Just tried it. No luck.


Maybe there is an update for Uconnect?

One of the other things you can try is to reset network settings.

Settings>general management>reset>reset network settings


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