11-14-2019 12:08 AM
Hey every time I connect to a bluetooth device it will automatically disconnect
Help
Solved! Go to Solution.
11-15-2019 12:35 AM
Ok I think I have now found the problem
The problem was with Bixby
Bixby driving mode was switch on I've now turn it off and bluetooth now was perfect again
11-14-2019 01:08 AM
@user10Qe4cTF0v wrote:Hey every time I connect to a bluetooth device it will automatically disconnect
Help
What have you tried to diagnose the issue?
1) Turn off your phone, then back on.
2) Does it happen with all of your bluetooth devices?
3) Try to reset network settings: Go to settings>tap on magnifying glass> and type reset. From there select reset network setting. Just know that this will reset your known wifi networks and make you re-pair bluetooth devices.
11-14-2019 02:07 AM
Done all that still the same as soon as the phone connects to the bluetooth device the bluetooth on the phone turns in self off
11-14-2019 11:00 AM
Try testing your phone in Safe Mode. https://www.samsung.com/us/support/answer/ANS00062983/ See if you are able to make the Bluetooth connection while in Safe Mode.
11-14-2019 10:57 PM
Still no it every time the devices try to synchronise then it disconnects
There must be a fix out there
11-15-2019 12:35 AM
Ok I think I have now found the problem
The problem was with Bixby
Bixby driving mode was switch on I've now turn it off and bluetooth now was perfect again
a month ago
That is awesome news! I am glad to hear it is working as expected! Please let me know if you have any additional questions.
a month ago
A quick change in the Bixby routines