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userfgNXgy7upQ
Constellation

Bluetooth not pairing or found!

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Just got my S10Plus and it won't connect via bluetooth on my 2018VW Atlas. It says it's not compatible??? I then tried pairing it to my Michael Kors Smartwatch and the watch or Google wear can't even find the phone when scanning for bluetooth. I can't believe I had no issues with my NOTE5 and now all my devices are having issues pairing??

I tried with my MACPro to discover the phone it did then it just disappeared and can't find again.

1 SOLUTION

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userfgNXgy7upQ
Constellation

Re: Bluetooth not pairing or found!

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Thanks for the suggestion. I was able to pair my watches YAY!. However unfortunately seems the VW Atlas at this time software is only updated to Samsung 9's, not any of the 10's. I guess will need to wait to see when they upgrade to accept the new phone. Unfortunate the car is not even a year old and I can't use my new phone with it. Back to old school headphones until updated.

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4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Bluetooth not pairing or found!

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Is the software on all of your devices up to date?

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Samsung Moderator
Samsung Moderator

Re: Bluetooth not pairing or found!

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Have you tried clearing the cache of your systems apps?

You can locate by following this pathway: Settings>Applications>Three dot menu>System apps>Clear cache

We recommend giving this a try to clear your Bluetooth system app, after clearing cache try to un-pair and re-pair the devices and test connectivity through using Safe mode.

Hope this finds you well

^SamsungZell


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userfgNXgy7upQ
Constellation

Re: Bluetooth not pairing or found!

JUMP TO SOLUTION

Thanks for the suggestion. I was able to pair my watches YAY!. However unfortunately seems the VW Atlas at this time software is only updated to Samsung 9's, not any of the 10's. I guess will need to wait to see when they upgrade to accept the new phone. Unfortunate the car is not even a year old and I can't use my new phone with it. Back to old school headphones until updated.

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userQvb6Gpa8fC
Astronaut

Re: Bluetooth not pairing or found!

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My wife and I both just got the Galaxy S10 .  Are phones will not connect with a 2016 Honda Odyssey.  We have the most recent update .  I can connect to every other Bluetooth device that I have except for the Van. Have even tried other apps with Bluetooth connection and it will Not recognize each other.  Samsung please set out a patch.

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